📱 General
What is Smart Palm?
Smart Palm is a smart app for managing palm farms. It helps you track palm trees, diagnose diseases with AI, manage tasks and production, view interactive maps, and manage your team.
Is the app available on iOS and Android?
Yes, the app is available on both platforms. You can download it from the App Store for Apple devices and from Google Play for Android devices.
What languages does the app support?
The app supports three languages: Arabic, English, and Urdu, with RTL interface support for Arabic and Urdu.
💰 Subscriptions & Pricing
Is the app free?
Yes, you can use the app for free with the Free plan, which allows you to manage one farm with up to 50 palms. Every new user also gets a free 7-day trial with all Premium features.
What's the difference between the three plans?
Free: 1 farm, 50 palms, basic tasks. Standard: 1 farm, 200 palms, maps, financial analytics, all task types. Premium: unlimited farms, unlimited palms, AI diagnosis, team management, and all other features.
How can I cancel my subscription?
You can cancel your subscription at any time through the store settings (App Store or Google Play). Your subscription will remain active until the end of the paid period.
What happens after the free trial ends?
After the 7-day trial, your account will automatically switch to the Free plan. You won't lose your data, but advanced features (like AI diagnosis and maps) will be locked until you subscribe.
🤖 AI Disease Diagnosis
How does AI disease diagnosis work?
Take a clear photo of the palm or the affected area, and the app will analyze the image using Google Gemini technology and provide an instant diagnosis with treatment recommendations.
Is the diagnosis 100% accurate?
AI diagnosis is an assistive tool and not a replacement for consulting an agricultural expert. Accuracy depends on image quality and photography conditions. We always recommend verifying results with a specialist.
Is AI diagnosis available in all plans?
No, AI diagnosis is only available in the Premium plan. You can try it during the free trial.
👥 Farm & Team Management
How do I add a new farm?
From the home screen, tap on the farm name at the top and select "Add Farm". Enter the farm name and location and you're ready to go.
Can I add workers and supervisors to my farm?
Yes, with the Premium plan you can add supervisors and workers to your farm, assign tasks to them, and track their performance. They can join using an invitation code.
Can workers access all data?
No, each role has different permissions. Workers can only see tasks assigned to them, supervisors have broader access, and the owner has full access.